RO-CTOP Model - Slow, Little and No RO water output

The causes to the output problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background applies to systems in use for more than 3 months

 
Causes
Identify
Solution
1
Feed water blocked
Make sure all lines to the RO system and within the RO head are not obstructed
Untangles the lines
2
Input pressure too low
If your home pressure is within the model's regulation. Make sure you have the right model.
Make sure all the feed valves are fully turned on or exchange for the appropriate model
3
Wrong Line Installation
Using RO pictures and the owner's manual. Make sure all lines are correctly connected.
4
Capped RO line
Make sure the red cap is remove from water line
Remove cap
5

 

Defective Membrane Housing

(Extremely Rare)

Waste water flows non-stop and no RO water.
Replace the membrane housing. Contact Us
6
Clogged Pre-filters
Stage 1 - 2 filters should be replaced every 8-10 months. Conduct flow-rate test to see if it is operating within normal range.
7
Clogged Membrane
8
Stage 4 filter clogged

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