The causes to the Shut off problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background applies to systems in use for more than 3 months. When dealing with No shutoff or Slow shutoff of waste water. Make sure you isolate the system from other outlets. Such as: ice-maker, fridge and humidifier. Troublshoot the system exclusively using the RO faucet as the only dispensing point. The causes are listed from the most frequent and probable to the least likeliest.
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Causes
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Identify
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Solution
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1
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Feed water blocked
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Untangles the lines
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2
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Input pressure too low
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If your home pressure is within the model's regulation. Make sure you have the right model.
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Make sure all the feed valves are fully turned on
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3
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Wrong Line Installation
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5
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Excessive Demand
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Make sure the ice-maker, fridge and humidfier's demand is within the system's capacity
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or |
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4
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Defective Membrane Housing (Extremely Rare) |
Waste water flow non stop the drain line and no RO water.
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Replace the membrane housing. Contact Us
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5
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Clogged Pre-filters
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See the condition of the first stage filter
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6
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Leaks
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Leaks at any outlets will cause the waste to flow none-stop
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Make sure all outlets, such as, ice-maker, fridges, humidifier and faucets are accounted for.
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7
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Clogged Membrane
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8
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Flow Restrictor Bad (Very Rare) |
Replace Flow Restrictor |
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9
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Check valve clogged (Very Rare) |
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10
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Insensetive Pump due to diagphrame damage (Very Rare) |
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11
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Low Water Temperature
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Water temperature too cold results in slow output from membrane, longer time to fill tank. |
N/A
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12
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Stage 5 filter clogged (Very Rare) |
Replace stage 5 filter.
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